fbpx

FREQUENTLY ASKED QUESTIONS 🤔

Ordering

Digital File orders: 4-5 business days

Print orders: 7-14 business days

If you do not have a logo, your business name will be written in plain text, using one solid color. You can however order for a logo design as a separate service.

After I’ve received all your information, I’ll customize your design and send a preview to your email for approval. Once you receive your preview, you will receive one (1) complimentary round of revisions to request any minor changes, such as color, typos and the-like. (This does not include a new design.)

Most orders come with 1 design concept. Additional design concepts will have an additional fee. Price depends on the specific product/request.

*Social Media Graphics, Instagram Stories and Instagram Highlights are exceptions. You will receive the # of designs you selected when purchasing.

Revisions

It depends on what you order.

Most designs come with one (1) complimentary round of revisions to request any minor changes, such as color, typos and the-like.

Please double check your previews, designs and orders for typos, errors, etc. There will be an additional fees to fix any mistakes after order is closed.

*Social Media Graphics, Instagram Stories, Highlight Covers, Blank Branding Templates, Profile Branding Kits and the-like do not come with a round of revisions.

Any additional minor revision will come with an additional charge. Prices for extra revisions vary, depending on the design and complexity of changes requested.

No. Revisions do not include changes to the overall design. If you want a new design, you will have to purchase a new design.

It depends on your package; custom design orders relies heavily on what you have filled out in the design form and my expertise of course.

Depending on your package for custom orders, if you have run out of complimentary revisions you may have to pay for extra revisions, or an entirely new design.

For pre-made designs and instant downloads however, what you see is what you get 😃.

No. Your complimentary round of revision will expire after the order is closed. You cannot save it for a later date.

How to use files

It’s easy! 😉 Hold your finger pressed on a highlight. Select “Edit Highlight”. Select “Edit Cover”. Press on the “Image” icon at the beginning of the list. Choose a cover from your camera roll. Select “Done”.

 

You can add text to your templates using many free and paid photo editing apps on your phone. An example is the Canva app. I suggest testing multiple apps to find the one you like best.

Social Media Graphics are premade posts that come customized with your logo and brand colors. You can quickly post them to your social media accounts (Instagram, Facebook, etc.) when you don’t have time to create other posts. They’re also a great tool to branding your social media profiles and making your brand more recognizable!

Refunds

If you decide to cancel your order after the design process has started, no refund will be given, under no circumstances. This includes any add-ons, such as vector files.

All digital product sales are final due to the nature of customized, downloadable files and your permanent access to them once they’ve been delivered.

Please read full Terms and Conditions (under the title ‘Refunds’) for more information.

Shopping cart

0

No products in the cart.

error: Content is protected !!